What Happens When You Hit Your Free-Tier Limit
You'll always see a clear message — never a silent failure
Whichever free-tier limit you hit — see free-tier limits explained for the three distinct kinds — you get a specific, in-chat message telling you what happened. Nothing about hitting a limit looks like a bug or an unexplained failure to send.
If you've hit your daily message quota
You'll see a message letting you know you've used your free messages for today, along with when your quota resets. From there you have three real options:
- Wait for the daily reset. Your quota refreshes automatically — no action needed.
- Watch a rewarded ad, if that option is available to you, for a small number of extra messages that day.
- Fund your wallet. This removes the daily cap entirely going forward, not just for today — see how to fund your wallet.
The deposit option is reachable directly from this message, so you don't need to hunt for it separately if you decide to go that route.
If your message was too long
This one's different — it's rejected before you've used any of your daily quota, since it was never actually processed. You'll be told the message is too long for the free tier. Your options are to shorten it and resend, or fund your wallet to remove the length cap. See free-tier limits explained for why this limit exists separately from the daily quota.
If your device has a restriction on it
This is rare for a genuine individual user, and shows up as a message explaining that free-tier access isn't currently available on this device. Depositing and using the platform normally is unaffected — only the no-cost free allowance is restricted. If you believe this is a mistake, contacting support with details of your account is the right next step.
Does hitting a limit lose anything I was working on?
No. Hitting any free-tier limit stops a new message from being sent — it never touches your existing conversation history. Everything you've already sent and received stays exactly as it was; you simply can't send a new message until the limit clears or you take one of the options above.
The bigger picture
None of these limits are designed to punish normal use — they're sized around what an ordinary conversational session looks like. If you're consistently running into them, that's usually a sign SoulrisAI is genuinely useful enough to you that funding a wallet is worth considering — see what you can do on the free tier before depositing for the full picture of what changes once you do.